888 Poker Technical Issues

The Problem

With the advent of Windows 10 a number of programs and applications we rely on have had to update to accommodate the new technology. Among these, a number of people are reporting an inability to run the iPoker Network. This short article is dedicated to helping correct problems caused by the new operating system.

The most common reported problem experienced while running iPoker software with Windows 10 is a black screen where your login details typically go. You will also see blank squares on the side of the screen where the banners and advertisements usually show up. If this is the case then your solution is simple and easily remediable.

The problem comes from a compatability issue with your internet browser. Microsoft has a new internet browser called Edge. Edge has so far been problematic, but in order to generate more revenue and expand the user base, Microsoft has been pushing it pretty hard. Among ways that they are pushing it, they are including it prepackaged with your new Windows 10 operating system, alongside classic Internet Explorer. This is where the problem originates.

The Fix

For most users, configuring the 888 Poker Network by using the Setup Assistant will be the most efficient method of preparing PokerTracker 4 for use with the 888 Poker Network. The Setup Assistant was created to help users automate the configuration of PokerTracker 4 without the need to manually configure your poker environment.

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Open up Internet Explorer. In the upper right corner you will find a cog symbol, click that. You are now in Settings. Click “Compatibility View Settings.” Among the things you see, you should find a box that says “Add This Website.” In order to make your iPoker Network app able to connect, you will need to add all of the websites that your particular app uses to connect and play. Usually there will be two main sites to add, one for the network itself, and one for the cashier.

888 Poker Technical Issues Against

Of course, you may not know what sites you need to add to make your connection work. If you are unsure, you can download a free program, Fiddler, here.

Fiddler does a lot of things, but among them it lists all of the network connections being made by programs on your computer. Simply scroll down the list until you find the name of your iPoker Network and add the website (And the cashier site) to the list mentioned in the paragraph above. That should allow your iPoker program permission to do what it was built to do.

Hopefully that will fix any problems you have, if not, type your problem into your search engine of choice. The chances are, someone else has the same problem and is already working on it.

Why Can't I Connect to 888poker?

1. In some cases, you will not be able to connect to 888poker if your computer is using a Firewall or Proxy Server. Consult your Network Administrator, NSP (Network Service Provider) or ISP (Internet Service Provider) support service or use another connection.
   
2. If a connection error has occurred, please try again in a few minutes. If the problem persists, please use the 'Contact Us' link to notify us.
   
3. You might have been temporarily disconnected from the server, which may be due to Internet connection problems.

Why Can't I Find the '888poker' Icon on My Windows Desktop?

If the '888poker' icon is not on your Windows desktop and you can't remember where you saved it, please follow these steps:

888 Poker Install

1. Press on the 'Start' menu at the bottom left corner of your screen;
   
2. Choose 'Search' and then 'For Files or Folders';
   
3. Where it asks for the file 'Name', enter '888poker.exe' (without the quotation marks) and then press 'Find Now';
   
4. The computer will now search for the file;
   
5. If you receive a file named '888poker.exe' under the 'Name' or 'Search Results' section, in the white window, it means the file was found. Double click on it;
   
6. If the computer has finished the search and there is no such file in the window, it means that the file was not found. In this case (if you do not have a hard drive other than [C:]), you should repeat the download process.

888 Poker Customer Service

For assistance with this, or any of your other online gaming needs, please click here to contact us.